Member Experience & Service Champion

Sam's West, Inc.; Lenexa (KS); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Education benefits

Job summary

Walmart in Lenexa, KS is seeking a Member Frontline Services Associate to provide member service, maintain the checkout area, and process purchases. You will guide members on self-service technology and promote Sam's Club products and services.

You will resolve member issues, handle payments, returns, and exchanges per policy, and support safety and training initiatives while maintaining a safe shopping environment.

Responsibilities

• Provides member service and assists members with purchasing decisions.
• Maintains checkout area and processes member purchases and returns.
• Guides members on self-service technology and promotes Sam's Club products and services.
• Assists with payments, refunds, exchanges, and safety procedures.
• Maintains a safe shopping environment and helps with training on processes and tools.

Job description

Walmart in Lenexa, KS is seeking a Member Frontline Services Associate to provide member service, maintain the checkout area, and process purchases. You will guide members on self-service technology and promote Sam's Club products and services.

You will resolve member issues, handle payments, returns, and exchanges per policy, and support safety and training initiatives while maintaining a safe shopping environment.