Member Services & Experience Specialist

Sam's Club; Jeffersontown (KY); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Employee discounts

Job summary

Sam's Club in Jeffersontown, KY is seeking a frontline associate to deliver member service at the front end and maintain the checkout area. You will assist members with purchases, returns, and exchanges, promote Sam's Club products, and support self-service technology while upholding safety and company policies.

Responsibilities include resolving member concerns, stocking merchandise, monitoring area safety, and supporting training for new frontline staff.

Qualifications

• Retail experience including operating front end equipment such as cash registers.
• Experience with mobile retail applications is a plus.

Responsibilities

• Provides member service and resolves member issues.
• Maintains checkout area and processes purchases.
• Guides members on self-service technology and promotions.
• Assists with payments, returns, refunds, and exchanges per policy.

Skills

Retail experience

Front-end equipment operation

Mobile retail apps

Job description

Sam's Club in Jeffersontown, KY is seeking a frontline associate to deliver member service at the front end and maintain the checkout area. You will assist members with purchases, returns, and exchanges, promote Sam's Club products, and support self-service technology while upholding safety and company policies.

Responsibilities include resolving member concerns, stocking merchandise, monitoring area safety, and supporting training for new frontline staff.