Member Services Specialist - Front End & Member Support

Walmart; Cincinnati (OH); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Tuition assistance

Stock purchase

Job summary

Walmart/Sam’s Club in Cincinnati, OH is hiring a Member Frontline Services associate to provide member service, maintain the checkout area, and help customers with purchases and returns.

The role emphasizes safety, product knowledge, and following company policies while promoting products. Benefits include health coverage, 401(k), tuition programs, and a path to development in a team-focused environment.

Qualifications

• Retail experience including operating front end equipment (e.g., cash register)
• Working with mobile retail applications

Responsibilities

• Provide member service and maintain checkout area.
• Resolve member issues and process purchases, returns, and exchanges.
• Assist with payments, refunds, and safety procedures.
• Promote Sam’s Club products and services to members.
• Assist with training of new associates on processes and technology.

Skills

Retail experience

Front-end equipment operation

Mobile retail apps

Job description

Walmart/Sam’s Club in Cincinnati, OH is hiring a Member Frontline Services associate to provide member service, maintain the checkout area, and help customers with purchases and returns.

The role emphasizes safety, product knowledge, and following company policies while promoting products. Benefits include health coverage, 401(k), tuition programs, and a path to development in a team-focused environment.