Member Experience & Front-End Specialist

Walmart; Hermantown (MN); On-site; USD 25,000 - 36,000; Full time

Job summary

Walmart's Sam’s Club in Hermantown, MN is seeking a Front End Associate to help members at the checkout, resolve issues, and promote products. You will guide members on self-service technology, process purchases, and support payments, returns, and exchanges while maintaining a safe shopping environment.

Responsibilities include assisting with merchandise, stocking, zones, and providing a welcoming experience. The role may involve training and adherence to company policies and safety standards.

Qualifications

• Retail front-end experience including operating cash registers.
• Experience with mobile retail applications.

Responsibilities

• Provide member service and maintain the checkout area.
• Resolve member issues and concerns; process purchases and returns/exchanges.
• Assist with payments, refunds, and exchanges according to policies; follow safety standards.
• Promote Walmart and Sam’s Club products and services; support self-service technology for members.
• Assist with training for new processes; maintain documentation and logs.

Skills

Retail experience

Mobile retail apps

Tools

Cash register

Job description

Walmart's Sam’s Club in Hermantown, MN is seeking a Front End Associate to help members at the checkout, resolve issues, and promote products. You will guide members on self-service technology, process purchases, and support payments, returns, and exchanges while maintaining a safe shopping environment.

Responsibilities include assisting with merchandise, stocking, zones, and providing a welcoming experience. The role may involve training and adherence to company policies and safety standards.