Member Experience Specialist

Walmart; Maplewood (MN); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off (PTO)

Disability and life insurance

Employee discounts

Live Better U education benefits

Job summary

Walmart Sam’s Club in Maplewood, MN is seeking a Front End Associate to provide member service, maintain checkout areas and assist with self-service technology. You will help customers with purchases, returns, and exchanges while promoting Sam’s Club products and services.

You’ll also support safety procedures, merchandise organization, training of frontline staff, and uphold company policies. This role trains on processes and ensures a safe, efficient shopping environment.

Qualifications

• Retail experience including operating front end equipment.
• Working with mobile retail applications.

Responsibilities

• Provide member service and resolve member issues.
• Maintain checkout area and processes purchases, returns, exchanges.
• Guide members on self-service technology and promote Sam’s Club products.
• Ensure safety standards and conduct safety sweeps as required.
• Assist training of Member Frontline Services associates on processes.
• Assist with organizing and merchandising and maintain a safe shopping environment.
• Execute emergency procedures and document activities.

Skills

Retail experience

Front end equipment operation

Mobile retail apps

Job description

Walmart Sam’s Club in Maplewood, MN is seeking a Front End Associate to provide member service, maintain checkout areas and assist with self-service technology. You will help customers with purchases, returns, and exchanges while promoting Sam’s Club products and services.

You’ll also support safety procedures, merchandise organization, training of frontline staff, and uphold company policies. This role trains on processes and ensures a safe, efficient shopping environment.