Member Experience Front Desk Specialist - Flexible

ComForCare Home Care (Raleigh, NC); Bismarck (ND); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Training & development

Employee discounts

Flexible schedule

Free food & snacks

Job summary

PFHQ is seeking a Customer Service Representative to greet members, handle front desk tasks, answer calls, and support member sign-ups and inquiries. Reports to Club Manager and contributes to a positive member experience.

The role emphasizes honesty, strong customer service, and basic computer proficiency; responsibilities include assisting with sign-ups, cancellations, and updating account information to ensure smooth operations.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet/meet potential members, providing a great customer experience.
• Handle front desk tasks and answer phone inquiries politely.
• Take information calls and tours.
• Assist in member sign-ups, cancellations, and updating member accounts.
• Forward issues to Club Manager/Manager in Training/Team Lead as needed.
• Maintain club neatness and cleanliness.

Skills

Strong customer service skills

Job description

PFHQ is seeking a Customer Service Representative to greet members, handle front desk tasks, answer calls, and support member sign-ups and inquiries. Reports to Club Manager and contributes to a positive member experience.

The role emphasizes honesty, strong customer service, and basic computer proficiency; responsibilities include assisting with sign-ups, cancellations, and updating account information to ensure smooth operations.