Member Experience Front Desk Specialist

Planet Fitness; Greenville (AL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Vacation/Sick Time/Holiday Pay

Free Black Card Membership

401(k) Retirement Savings Plan

Life Insurance

FSAs (Healthcare & Dependent Care)

Job summary

Planet Fitness in Greenville, AL is seeking a Front Desk Associate to provide exceptional member service in our Judgement Free Zone. You will greet members, handle check-ins, answer questions, and support club operations with a positive, helpful attitude.

Responsibilities include promoting memberships, assisting with sign-ups, processing payments, and maintaining a clean, welcoming environment. CPR/AED certification is encouraged, with training provided, and benefits include health coverage and

Qualifications

• 6–12 months of customer service experience preferred.
• Must be 18 years of age or older.
• Willing to become CPR/AED certified (training provided by Planet Fitness).
• Basic computer proficiency required.

Responsibilities

• Greet members and guests as they enter or exit the club and assist with check-in.
• Promote the Judgement Free Zone by engaging with members on the club floor.
• Resolve member concerns and escalate to a Manager as needed.
• Answer phones in a friendly manner and assist callers.

Skills

Customer service

Communication

Reception

CPR/AED (willing to certify)

Basic computer skills

Job description

Planet Fitness in Greenville, AL is seeking a Front Desk Associate to provide exceptional member service in our Judgement Free Zone. You will greet members, handle check-ins, answer questions, and support club operations with a positive, helpful attitude.

Responsibilities include promoting memberships, assisting with sign-ups, processing payments, and maintaining a clean, welcoming environment. CPR/AED certification is encouraged, with training provided, and benefits include health coverage and