Member Experience & Front Desk Specialist

National Fitness Partners; Aston Township (PA); Presencial; USD 14.000 - 19.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Growth opportunities

Shift differential

PTO for all employees

401K employer match

Health insurance options

Life insurance & short-term disability

Employee assistance program

Free Black Card membership

Descripción de la vacante

National Fitness Partners is hiring a Customer Service Representative in Aston Township, PA, with a starting wage of $12 per hour. The role involves greeting and signing up members, answering calls, and promoting fitness classes in a fast-paced Planet Fitness environment.

The position offers growth opportunities through regular hourly increases, PTO, health options, and a 401K plan, supporting a rewarding career path in the fitness industry.

Formación

• Experience in customer service or retail is preferred.
• Strong communication and interpersonal skills are essential.
• Ability to greet members and handle inquiries with a friendly, professional manner.

Responsabilidades

• Provide superior customer service to Planet Fitness members, prospective members and guests.
• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns promptly and professionally.
• Process beverages or merchandise purchases through the POS system.
• Promote fitness instruction classes (PE@PF) to members and new members.
• Maintain a clean, sanitized and safe club environment.

Conocimientos

Customer service

Communication

Sales/upsell

Descripción del empleo

National Fitness Partners is hiring a Customer Service Representative in Aston Township, PA, with a starting wage of $12 per hour. The role involves greeting and signing up members, answering calls, and promoting fitness classes in a fast-paced Planet Fitness environment.

The position offers growth opportunities through regular hourly increases, PTO, health options, and a 401K plan, supporting a rewarding career path in the fitness industry.