Member Experience Specialist - Part‑Time, Growth & PTO

National Fitness Partners; Collegeville (PA); Sur place; USD 17 000 - 24 000; Temps partiel

Avantages offerts par ce poste

Growth opportunities

Shift-differential pay

PTO for all employees

Employee Assistance Program

Free employee Black Card Membership

Résumé du poste

National Fitness Partners is hiring a part-time Customer Service Representative in Collegeville, PA to support Planet Fitness members with a friendly, high-energy approach. The role emphasizes a Judgement Free environment and delivering a superior member experience.

You will answer phones, greet and sign up members, log amenities, and help promote fitness classes while maintaining a clean, safe club. Starting wage is $15 per hour with scheduled raises over time.

Responsabilités

• Provide superior customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience.
• Answer phones in a friendly manner using information script
• Greet members, sign up and tour new members, and log amenities
• Respond to member questions and concerns in a timely and professional manner
• Process beverage or merchandise purchases through the point of sale system
• Promote our fitness instruction classes (PE@PF) to active and new members
• Provide a clean, sanitized and safe club environment

Connaissances

Customer service

Communication

Outils

POS system

Description du poste

National Fitness Partners is hiring a part-time Customer Service Representative in Collegeville, PA to support Planet Fitness members with a friendly, high-energy approach. The role emphasizes a Judgement Free environment and delivering a superior member experience.

You will answer phones, greet and sign up members, log amenities, and help promote fitness classes while maintaining a clean, safe club. Starting wage is $15 per hour with scheduled raises over time.