Full-Time Customer Service Rep — Growth & Benefits

Planet Fitness; Aston Township (PA); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Growth opportunities

Competitive pay

PTO

401K

Health insurance options

Life insurance

Employee assistance program

Free Black Card membership

Job summary

Planet Fitness in Aston, PA is hiring a Customer Service Representative to greet members, sign up new members and log amenities. The role involves answering phone inquiries, promoting fitness classes and maintaining a clean club environment.

Starting at $12 per hour with scheduled raises at 180 days, 1 year, and every 6 months thereafter, this full-time position offers growth opportunities and a comprehensive benefits package within a large Planet Fitness network.

Qualifications

• Customer service experience
• High school diploma/GED equivalent preferred
• Must be 18 years of age or older
• Basic computer proficiency

Responsibilities

• Answer phones in a friendly manner using information script
• Greet members, sign up and tour new members, and log amenities
• Respond to member questions and concerns in a timely and professional manner
• Process beverage or merchandise purchases through the point of sale system
• Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
• Provide a clean, sanitized and safe club environment

Skills

Customer service experience

Education

High school diploma/GED

Tools

POS system

Job description

Planet Fitness in Aston, PA is hiring a Customer Service Representative to greet members, sign up new members and log amenities. The role involves answering phone inquiries, promoting fitness classes and maintaining a clean club environment.

Starting at $12 per hour with scheduled raises at 180 days, 1 year, and every 6 months thereafter, this full-time position offers growth opportunities and a comprehensive benefits package within a large Planet Fitness network.