Member Experience Front Desk Associate

Mountainside Fitness; Surprise (AZ); On-site; USD 21,000 - 30,000; Full time

Job summary

Mountainside Fitness is seeking a friendly Front Desk Attendant to warmly greet members and guests, assist with check-ins, and ensure a positive experience at our Surprise, AZ club. You will handle inquiries, provide basic information, and help maintain a welcoming environment.

This hourly, on-site role offers flexible schedules and real growth opportunities within Mountainside Fitness. Join a team that values dependable, professional service and member-focused hospitality.

Qualifications

• Experience in customer service, front desk, or related field preferred.
• Strong interpersonal and communication skills; ability to engage with a diverse membership.
• Excellent organizational abilities and multitasking, with attention to detail.

Responsibilities

• Warmly greet and check in Members and guests, creating a welcoming first impression.
• Respond promptly and professionally to guest needs, requests, and concerns; relay information to relevant departments.

Skills

Customer service

Interpersonal skills

Written and verbal communication

Organizational skills

Problem solving

Self-motivated

Reliability

Professional communication

Job description

Mountainside Fitness is seeking a friendly Front Desk Attendant to warmly greet members and guests, assist with check-ins, and ensure a positive experience at our Surprise, AZ club. You will handle inquiries, provide basic information, and help maintain a welcoming environment.

This hourly, on-site role offers flexible schedules and real growth opportunities within Mountainside Fitness. Join a team that values dependable, professional service and member-focused hospitality.