Member Experience Front Desk Associate

20 - EXOS Works, LLC; Chicago (IL); Presencial; USD 21.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Life and disability benefits

401(k) plan

Paid time off

Descripción de la vacante

EXOS Works, LLC in Chicago seeks a Front Desk Associate to deliver outstanding member service at the fitness center. You will greet members, assist with enrollment, and manage front desk operations with a positive, professional demeanor.

You will coordinate with management for payroll, support financial tracking reports, and maintain accurate locker and towel service inventories. Additional duties include preparing monthly membership audits and responding promptly to member concerns, with strong

Formación

• Minimum of a High School diploma obtained.
• Strong organizational skills and customer-service oriented approach.
• Knowledge of Google applications and Microsoft Office applications.
• Highly developed written and verbal communication skills.

Responsabilidades

• Consistently offer the highest level of personalized member customer service with a positive attitude.
• Greet and welcome new fitness center members; assist with enrollment and front desk operations.
• Coordinate with Manager to ensure accurate payroll.
• Assist and provide information for financial tracking reports.
• Maintain accurate tracking of locker and towel service program and inventory items.
• Assist with fitness center membership reports and monthly audits.
• Respond to members' concerns, suggestions and complaints in a timely, professional and consistent manner.
• Assist with keeping the fitness centers well stocked and clean.
• Other duties as needed; compensation ranges from $15.00/hour to $25.00/hour.

Conocimientos

Customer service

Google & Microsoft Office

Written and verbal communication

Organizational skills

Educación

High School diploma

Descripción del empleo

EXOS Works, LLC in Chicago seeks a Front Desk Associate to deliver outstanding member service at the fitness center. You will greet members, assist with enrollment, and manage front desk operations with a positive, professional demeanor.

You will coordinate with management for payroll, support financial tracking reports, and maintain accurate locker and towel service inventories. Additional duties include preparing monthly membership audits and responding promptly to member concerns, with strong