Front Desk Associate

Exos Partners, LLC; Chicago (IL); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Life and disability benefits

401(k) plan

Paid time off

Job summary

Exos Partners, LLC is seeking a Front Desk Associate in Chicago to deliver superior member service, greet visitors, assist with enrollment, and support front desk operations. You will coordinate with management on payroll and assist with financial tracking and monthly audits.

The role includes maintaining locker and towel service inventories, addressing member concerns professionally, and keeping the center well stocked and tidy. Strong communication and organizational skills are essential.

Qualifications

• High School diploma required.
• Strong organizational and customer-service orientation.
• Experience with Google applications and Microsoft Office.
• Excellent written and verbal communication.

Responsibilities

• Greet and welcome members and assist with enrollment.
• Maintain front desk operations and daily tasks.
• Coordinate payroll with Manager.
• Assist with financial tracking reports.
• Maintain locker and towel service inventory.
• Prepare monthly membership audits.
• Respond to member concerns and complaints professionally.
• Keep fitness centers stocked and clean.
• Other duties as needed.

Skills

Customer service

Organizational skills

Written and verbal communication

Education

High School diploma

Tools

Google Workspace

Microsoft Office

Job description

## Front Desk AssociateApply: Chicago, IL: Full time: Posted Today: 26-1937**Job Summary:****Responsibilities:**We're seeking a Front Desk Associate to join our team. As a Front Desk Associate you will:* Consistently offer the highest level of personalized member customer service while maintaining a positive, enthusiastic and helpful attitude* Greet and welcome new fitness center members, assist with membership enrollment and front desk operations* Coordinate with Manager to ensure accurate payroll* Assist and provide information for financial tracking reports* Assist and maintain accurate tracking of locker and towel service program and inventory items* Assist with accurate fitness center membership reports and complete monthly membership audits* Respond to Member’s concerns, suggestions and complaints in a timely, professional and consistent manner.* Assist with keeping the fitness centers well stocked and clean* Other duties as needed**Qualifications:*** Minimum of a High School diploma obtained* Strong organizational skills and customer-service oriented approach* Knowledge of Google applications and Microsoft Office applications* Highly developed written and verbal communication skills Per pay transparency requirements, the compensation for this position ranges from $15.00/hour to $25.00/hour. Minimum rates may vary based on local wage laws. Pay is dependent on factors including site location, specialty, certifications and work experience as well as other business needs. Exos offers a comprehensive benefits package for all full time employees (all benefits are subject to eligibility requirements), which includes health insurance, life and disability benefits, 401(k) plan, and paid time off. Additionally, Exos offers a variety of part time benefits (subject to eligibility requirements).