Member Services Front Desk Specialist

Exos Partners, LLC; New York (NY); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Job summary

Exos Partners, LLC is seeking a Front Desk Associate in New York, NY to deliver exceptional service at the fitness center front desk. You will welcome members, handle enrollment, and support front desk operations.

You will work with the Manager to ensure payroll accuracy, assist with financial tracking reports, and help maintain locker/towel service and inventory, while ensuring membership reports are accurate and audits completed.

Qualifications

• Minimum of a High School diploma obtained.
• Strong organizational skills and customer-service oriented approach.
• Knowledge of Google applications and Microsoft Office applications.
• Highly developed written and verbal communication skills.

Responsibilities

• Greet and welcome new fitness center members, assist with membership enrollment and front desk operations.
• Coordinate with Manager to ensure accurate payroll.
• Assist and provide information for financial tracking reports.
• Assist and maintain accurate tracking of locker and towel service program and inventory items.
• Assist with accurate fitness center membership reports and complete monthly membership audits.
• Respond to Members’ concerns, suggestions and complaints in a timely, professional and consistent manner.
• Assist with keeping the fitness centers well stocked and clean.
• Other duties as needed.

Skills

Customer-service oriented

Strong organizational skills

Written and verbal communication

Education

High School diploma

Tools

Google applications

Microsoft Office

Job description

Exos Partners, LLC is seeking a Front Desk Associate in New York, NY to deliver exceptional service at the fitness center front desk. You will welcome members, handle enrollment, and support front desk operations.

You will work with the Manager to ensure payroll accuracy, assist with financial tracking reports, and help maintain locker/towel service and inventory, while ensuring membership reports are accurate and audits completed.