Member Experience Front Desk Associate

EXOS; Edmond (OK); On-site; USD 17,000 - 22,000; Full time

Job summary

EXOS in Edmond, Oklahoma, is seeking a Receptionist to deliver exceptional member service at the front desk and support daily operations. You will greet members, assist with enrollment, and handle front desk tasks while coordinating with management for payroll and reporting.

Strong communication and computer skills are essential, with CPR/FA certification due within 90 days of hire. Remaining duties include maintaining locker/towel inventory, conducting monthly membership audits, addressing

Qualifications

• High School diploma required.
• Strong organizational and customer-service focus.
• Familiarity with Google apps and Microsoft Office.
• Excellent written and verbal communication skills.
• CPR/FA certification to be obtained within 90 days of hire.

Responsibilities

• Deliver high-level personalized member service at the front desk.
• Greet and enroll new members and handle front desk operations.
• Coordinate with Manager to ensure accurate payroll.
• Assist with financial tracking reports and monthly audits.
• Maintain locker and towel service inventory and tracking.
• Assist with membership reports and audits.
• Respond to member concerns and complaints professionally and timely.
• Keep fitness centers stocked and clean; perform other duties as needed.

Skills

Organizational skills

Customer service

Google applications

Microsoft Office

Written communication

Verbal communication

CPR/FA within 90 days

Education

High School diploma

Job description

EXOS in Edmond, Oklahoma, is seeking a Receptionist to deliver exceptional member service at the front desk and support daily operations. You will greet members, assist with enrollment, and handle front desk tasks while coordinating with management for payroll and reporting.

Strong communication and computer skills are essential, with CPR/FA certification due within 90 days of hire. Remaining duties include maintaining locker/towel inventory, conducting monthly membership audits, addressing