Member Services Front Desk Specialist

exos; Saint Paul (MN); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Life and disability benefits

Job summary

Exos, a fitness and wellness company, is hiring a Receptionist to deliver personalized member service at our fitness centers in Saint Paul. You will greet members, assist with enrollment, front desk operations, and respond professionally to concerns.

The role requires strong organizational and communication skills, proficiency with Google apps and Microsoft Office, and CPR/FA certification within 90 days. Exos offers a comprehensive benefits package for full-time employees including health

Qualifications

• Minimum of a High School diploma obtained.
• Strong organizational skills and customer-service oriented approach.
• Highly developed written and verbal communication skills.
• CPR/FA certifications within 90 days of hire.

Responsibilities

• Greet and welcome new fitness center members, assist with membership enrollment and front desk operations.
• Coordinate with Manager to ensure accurate payroll
• Assist and provide information for financial tracking reports
• Assist and maintain accurate tracking of locker and towel service program and inventory items
• Assist with accurate fitness center membership reports and complete monthly membership audits
• Respond to Member's concerns, suggestions and complaints in a timely, professional and consistent manner.
• Assist with keeping the fitness centers well stocked and clean
• Other duties as needed

Skills

Customer service orientation

Organizational skills

Written and verbal communication

CPR/FA within 90 days of hire

Education

High School diploma

Tools

Google Apps

Microsoft Office

Job description

Exos, a fitness and wellness company, is hiring a Receptionist to deliver personalized member service at our fitness centers in Saint Paul. You will greet members, assist with enrollment, front desk operations, and respond professionally to concerns.

The role requires strong organizational and communication skills, proficiency with Google apps and Microsoft Office, and CPR/FA certification within 90 days. Exos offers a comprehensive benefits package for full-time employees including health