Member Experience & Fitness Advisor

24 Hour Fitness; Roseville (CA); On-site; USD 19,286 - 26,174; Full time

Benefits offered by this job

Free gym membership

Medical coverage

Dental coverage

401k with match

Job summary

24 Hour Fitness in Roseville, CA is seeking a Full-Time Member Services associate to welcome new members and guide them on starting their fitness journey. Build trust, listen to goals, and tailor personalized recommendations to support overall fitness success.

You will be the first face guests see, ensure a friendly onboarding, maintain a clean, safe gym, and contribute to a sales and service culture with commission plans.

Qualifications

• Minimum of 1 year of experience in retail or fitness sales.
• CPR and AED certification required within 60 days of employment.

Responsibilities

• Developing first‑name relationships with members, answering questions, resolving concerns, and directing them to resources.
• Help keep the gym clean, well‑maintained, and safe for members and guests.
• Delivering a welcoming, informative and inclusive sales and service experience at every visit to inspire next steps in fitness goals.
• Supporting a new member onboarding experience to connect them with fitness offerings.

Skills

Customer service

Sales experience

Interpersonal skills

Team oriented

Job description

24 Hour Fitness in Roseville, CA is seeking a Full-Time Member Services associate to welcome new members and guide them on starting their fitness journey. Build trust, listen to goals, and tailor personalized recommendations to support overall fitness success.

You will be the first face guests see, ensure a friendly onboarding, maintain a clean, safe gym, and contribute to a sales and service culture with commission plans.