Member Experience & Sales Leader

RiseMe; Roseville (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

24 Hour Fitness in Roseville, CA is seeking a Sales and Service Manager to lead the club's sales and service team, hire and develop staff, and deliver a member-centric experience through customized product and service offerings.

The role emphasizes achieving new member sales, fitness revenue, retail, and member retention, with strong coaching, training, and scheduling to meet targets.

Qualifications

• Proven leadership in a service or sales environment.
• Strong focus on member or guest experience and satisfaction.
• Ability to coach and develop a diverse team.

Responsibilities

• Hire, train and develop Sales & Service team members.
• Lead team to offer tailored product/service solutions and drive member acquisition.
• Manage scheduling, performance, and department targets (new member sales, fitness revenue, retention).
• Collaborate with GM on business plans and marketing activities.

Skills

Leadership

Member-centric

Communication

Coaching & Development

Education

High School Diploma or GED

Bachelor's Degree preferred

CPR/AED certified

Job description

24 Hour Fitness in Roseville, CA is seeking a Sales and Service Manager to lead the club's sales and service team, hire and develop staff, and deliver a member-centric experience through customized product and service offerings.

The role emphasizes achieving new member sales, fitness revenue, retail, and member retention, with strong coaching, training, and scheduling to meet targets.