Member Experience & Financial Wellness Specialist

ICCU; Twin Falls (ID); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

401K & Pension

Tuition Reimbursement

Employee Assistance Program

Employee Wellness Program

Life and Disability Insurance

Great Culture

Job summary

ICCU's Blue Lakes Branch in Twin Falls, ID is seeking a friendly member-facing representative to deliver courteous, accurate service and support members’ financial wellness. You will handle a range of transactions and serve as a welcoming first impression for the credit union.

Required: High School Diploma, at least 1 year of customer service, and preferred teller or cash handling experience. You will work with multiple systems, protect member information, and uphold ICCU's values and

Qualifications

• One year of customer service or relevant experience required.
• Teller or cash handling experience preferred.
• Strong attention to detail and accuracy in handling transactions.

Responsibilities

• Process member transactions accurately and efficiently.
• Provide general information about ICCU services.
• Refer products and services to members when appropriate.
• Maintain confidentiality of member information and balance cash drawers.

Skills

Customer service

Cash handling

Communication

Education

High School Diploma

Job description

ICCU's Blue Lakes Branch in Twin Falls, ID is seeking a friendly member-facing representative to deliver courteous, accurate service and support members’ financial wellness. You will handle a range of transactions and serve as a welcoming first impression for the credit union.

Required: High School Diploma, at least 1 year of customer service, and preferred teller or cash handling experience. You will work with multiple systems, protect member information, and uphold ICCU's values and