Member Experience & Events Operations Lead

Serendipity Labs - 3 Crossings, Pittsburgh; Monroe (LA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Up to $1,000 in bonuses per quarter

80% Paid Medical, Dental, Vision

401K

Generous Paid Time Off

Educational Assistance Program

Job summary

Serendipity Labs in Monroe, Louisiana is seeking an Operations Coordinator to lead community engagement and plan events. This full-time role requires proficiency in customer service and the ability to manage diverse tasks.

The ideal candidate will have experience in hospitality, showcase remarkable organizational skills, and be open to learning new systems. Generous perks include bonus opportunities, paid medical benefits, and educational assistance programs.

Qualifications

• Minimum 1-2 years of experience in a hospitality driven environment.
• Ability to lead and delegate while holding Team Members accountable.
• Good basic IT knowledge and troubleshooting skills.

Responsibilities

• Lead artist partnerships and community events to foster connections.
• Assist with staffing the reception during business hours.
• Ensure lab opening and closing checklists are completed.

Skills

Customer service

Event planning

Organizational skills

IT troubleshooting

Team Leadership

Job description

Serendipity Labs in Monroe, Louisiana is seeking an Operations Coordinator to lead community engagement and plan events. This full-time role requires proficiency in customer service and the ability to manage diverse tasks.

The ideal candidate will have experience in hospitality, showcase remarkable organizational skills, and be open to learning new systems. Generous perks include bonus opportunities, paid medical benefits, and educational assistance programs.