Member Experience & Events Operations Lead

Serendipity Labs - 3 Crossings, Pittsburgh; Denver (CO); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Up to $1,000 in bonuses per quarter

80% Paid Medical, Dental, Vision

Generous Paid Time Off

Educational Assistance Program

Job summary

Serendipity Labs is seeking an Operations Coordinator in Denver, Colorado, to enhance community engagement and oversee daily operations. The ideal candidate thrives on collaboration and has a passion for event planning and building connections.

This role includes leading artist partnerships, assisting members, and ensuring the lab runs efficiently. Benefits include up to $1,000 in bonuses quarterly, paid medical and dental insurance, and generous PTO.

Qualifications

• Minimum 1-2 years of experience as a Team Leader in a hospitality-driven environment.
• Ability to consistently deliver a high level of customer service.
• Excellent organizational skills including the ability to prioritize and multitask.

Responsibilities

• Lead artist partnerships and community events.
• Assist with staffing of reception and member support.
• Ensure lab operations run smoothly and member needs are met.

Skills

Customer service

Team leadership

Event planning

Communication

Organizational skills

Job description

Serendipity Labs is seeking an Operations Coordinator in Denver, Colorado, to enhance community engagement and oversee daily operations. The ideal candidate thrives on collaboration and has a passion for event planning and building connections.

This role includes leading artist partnerships, assisting members, and ensuring the lab runs efficiently. Benefits include up to $1,000 in bonuses quarterly, paid medical and dental insurance, and generous PTO.