Experience Coordinator: Hospitality & Member Services

Serendipity Labs; Denver (CO); On-site; USD 35,000 - 45,000; Part time

Benefits offered by this job

Competitive hourly rate

Paid sick leave

Potential bonus up to $500 per quarter

80% Paid Medical, Dental, Vision

Educational Assistance Program

Job summary

Serendipity Labs in Denver, Colorado seeks a passionate Experience Coordinator. You will be the face of our lab, ensuring members experience excellence daily through exceptional customer service and hospitality skills.

This role encompasses event execution, maintaining a welcoming environment, and supporting members and guests. You will play a crucial role in enhancing the overall member experience while ensuring our operation meets the highest standards.

Qualifications

• A minimum of 1 year experience in a hospitality position.
• Strong organizational and communication skills.
• Ability to prioritize workload and work efficiently.

Responsibilities

• Provide a warm and professional welcome to visitors.
• Handle phone and in-person requests for assistance.
• Maintain the appearance of the lab including reception and common areas.
• Assist in delivering Meetings & Events booked into the lab.

Skills

Customer service

Hospitality

Event management

Attention to detail

Organizational skills

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Serendipity Labs in Denver, Colorado seeks a passionate Experience Coordinator. You will be the face of our lab, ensuring members experience excellence daily through exceptional customer service and hospitality skills.

This role encompasses event execution, maintaining a welcoming environment, and supporting members and guests. You will play a crucial role in enhancing the overall member experience while ensuring our operation meets the highest standards.