Guest Experience & Events Coordinator

Serendipity Labs - 3 Crossings, Pittsburgh; West Middleton (WI); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Competitive hourly rate

Paid sick leave

Potential bonus up to $500 per quarter

401K through TriNet

Generous Paid Time Off

Job summary

Serendipity Labs in West Middleton is seeking an Experience Coordinator to create lasting impressions and provide exceptional customer service to our members and guests. You will welcome visitors, assist with requests, and help deliver events, maintaining high standards in a vibrant hospitality setting.

This role requires attention to detail, organizational skills, and a minimum of 1 year experience in hospitality. Join us to make a real impact in our community while enjoying valuable perks and benefits.

Qualifications

• Minimum 1 year experience in a hospitality position.
• Strong organizational and communication skills, ability to prioritize workload.
• Ability to perform low impact physical tasks as required.

Responsibilities

• Provide a warm and professional welcome to visitors.
• Handle phone and in-person requests for assistance.
• Assist in delivering meetings and events booked into the lab.

Skills

Customer service skills

Organizational skills

Communication skills

Attention to detail

Hospitality experience

Education

High School Diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Serendipity Labs in West Middleton is seeking an Experience Coordinator to create lasting impressions and provide exceptional customer service to our members and guests. You will welcome visitors, assist with requests, and help deliver events, maintaining high standards in a vibrant hospitality setting.

This role requires attention to detail, organizational skills, and a minimum of 1 year experience in hospitality. Join us to make a real impact in our community while enjoying valuable perks and benefits.