Member Experience Coordinator - Part-Time, Flexible Hours

SWFL Inc.; Estero (FL); On-site; USD 20,457 - 29,136; Part time

Benefits offered by this job

Hourly pay starting at $18/hr

Part-time up to 20 hrs/week

Flexible hours

Job summary

A member-driven organization in Estero, Florida is seeking a part-time Member Experience Coordinator. This role is essential in providing a positive experience for members while managing day-to-day operations. The coordinator will lead welcome meetings, assist with sales and outreach campaigns, and ensure exceptional customer service. Ideal candidates will possess strong communication skills, organizational abilities, and a customer service mindset. The job offers flexible hours and starts at $18 per hour, providing a dynamic work environment that promotes collaboration.

Qualifications

• Experience in a fast-paced office environment.
• Ability to support sales preparation and internal coordination.
• Detail-oriented with strong people skills.

Responsibilities

• Lead new member welcome meetings and assist with inquiries.
• Perform data entry and maintain organized records.
• Support sales pipeline coordination and internal reporting.
• Draft and edit email copy for outreach campaigns.
• Proactively address customer needs and deliver solutions.

Skills

Strong written and verbal communication skills

Professional phone presence

Organizational skills

Customer service mindset

Experience in Microsoft Office (Word, Excel, Outlook)

High attention to detail

Retail or customer facing experience

Job description

A member-driven organization in Estero, Florida is seeking a part-time Member Experience Coordinator. This role is essential in providing a positive experience for members while managing day-to-day operations. The coordinator will lead welcome meetings, assist with sales and outreach campaigns, and ensure exceptional customer service. Ideal candidates will possess strong communication skills, organizational abilities, and a customer service mindset. The job offers flexible hours and starts at $18 per hour, providing a dynamic work environment that promotes collaboration.