Member Experience Coordinator

Pyramid Global Hospitality; Captiva (FL); On-site; USD 40,000 - 50,000; Full time

Job summary

Pyramid Global Hospitality is looking for a Membership Coordinator in Captiva, Florida. This role involves providing administrative and guest service support for the Owner Relations team, ensuring exceptional service to members and homeowners.

The ideal candidate will have a strong background in customer service or hospitality, excellent communication skills, and the ability to manage multiple tasks effectively. We welcome individuals who can foster strong relationships and enhance member engagement.

Qualifications

• Minimum 2 years of experience in customer service or hospitality.
• Ability to maintain confidentiality and handle sensitive information.
• Strong multitasking and problem-solving skills.

Responsibilities

• Manage daily administration of Club Captiva memberships.
• Serve as the primary point of contact for members and owners.
• Coordinate membership communications and special requests.

Skills

Customer service

Organizational skills

Communication skills

Interpersonal skills

Education

Associate's degree (preferred)

Tools

Microsoft Office Suite

Database/property management software

Job description

Pyramid Global Hospitality is looking for a Membership Coordinator in Captiva, Florida. This role involves providing administrative and guest service support for the Owner Relations team, ensuring exceptional service to members and homeowners.

The ideal candidate will have a strong background in customer service or hospitality, excellent communication skills, and the ability to manage multiple tasks effectively. We welcome individuals who can foster strong relationships and enhance member engagement.