Member Experience Coordinator - Gym Front Desk

The Edge Fitness Clubs LLC; Rochester (MI); Vor Ort; USD 50.000 - 61.000; Vollzeit

Benefits dieser Stelle

Free gym membership

Health benefits

Discounts on Training

Education reimbursement

Career advancement

PTO & Paid Holidays

401K + Life Insurance + LTD + EAP

Full-time position

Zusammenfassung

The Edge Fitness Clubs LLC is seeking a team-focused individual in Rochester, MI to welcome members, answer questions, and drive a positive guest experience. You will greet members with energy at each shift, support membership inquiries with care, and collaborate with the facilities team to keep the club running smoothly.

This role emphasizes member satisfaction, sales collaboration, and active participation in our growth and community impact.

Qualifikationen

• Experience delivering exceptional member service.
• Ability to greet members warmly and answer questions.
• Strong communication and problem solving skills.
• Comfort with meeting monthly sales targets.

Aufgaben

• Welcome and nurture the member experience with friendliness at the core of every member interaction.
• Greet our members in a friendly, engaging and energetic way from the start to finish of your shift.
• Serve our members quickly and professionally to create positive, trustworthy relationships focused on “Changing Lives”.
• Help our members with membership questions and concerns with compassion and commitment to promote a “Raving Fan” member experience!
• Team up with our Facilities Department to keep our club looking and operating “Grand Opening Ready”.

Kenntnisse

Customer Service Orientation

Product Knowledge Expertise

Results Orientation

Jobbeschreibung

The Edge Fitness Clubs LLC is seeking a team-focused individual in Rochester, MI to welcome members, answer questions, and drive a positive guest experience. You will greet members with energy at each shift, support membership inquiries with care, and collaborate with the facilities team to keep the club running smoothly.

This role emphasizes member satisfaction, sales collaboration, and active participation in our growth and community impact.