Member Experience Lead - Fitness Club

The Edge Fitness Clubs LLC; St. Ann (MO); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Free gym membership

Health benefits

Discounts on Training

Education Reimbursement

Career Advancement

Paid Time Off

401K and Life Insurance

Full-time position

Job summary

The Edge Fitness Clubs LLC in Missouri is seeking a motivated team member to deliver exceptional member experiences and drive membership growth. You will greet, assist, and educate members, promoting programs, products, and services with enthusiasm and a service-first mindset.

Join a dynamic team focused on Changing Lives, with opportunities for career advancement, comprehensive benefits, and a supportive onboarding that helps you excel in a fast-paced fitness environment.

Qualifications

• Experience delivering high-energy customer service in a fast-paced retail or gym setting.
• Strong knowledge of fitness products and services with a results-oriented mindset.
• Ability to meet sales targets and promote member programs.

Responsibilities

• Welcome and nurture the member experience with friendliness at the core of every member interaction.
• Greet our members in a friendly, engaging and energetic way from the start to finish of your shift.
• Serve our members quickly and professionally to create positive, trustworthy relationships focused on “Changing Lives”.
• Help our members with membership questions and concerns with compassion and commitment to promote a “Raving Fan” member experience!
• Team up with our Facilities Department to keep our club looking and operating “Grand Opening Ready”.

Skills

Customer Service Orientation

Product Knowledge Expertise

Results Orientation

Job description

The Edge Fitness Clubs LLC in Missouri is seeking a motivated team member to deliver exceptional member experiences and drive membership growth. You will greet, assist, and educate members, promoting programs, products, and services with enthusiasm and a service-first mindset.

Join a dynamic team focused on Changing Lives, with opportunities for career advancement, comprehensive benefits, and a supportive onboarding that helps you excel in a fast-paced fitness environment.