Fitness Club General Manager

The Edge Fitness Clubs LLC; Greenwich (CT); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Free gym membership

Health benefits

PTO & Holidays

401k

Employee discounts

Leadership training

Education reimbursement

Life insurance

Disability insurance

EAP program

Positive culture

Job summary

Edge Fitness Clubs is seeking a Front Desk Manager to lead the club's front desk team and ensure outstanding member service. You will recruit, train and manage staff, schedule coverage, and partner with leadership to hit monthly goals.

You'll oversee facilities cleanliness, handle member concerns, and uphold Edge standards while promoting a positive, energetic culture and growth opportunities for your team.

Qualifications

• 2+ years leadership and people management in large cross-functional teams.
• Energy, enthusiasm and passion for fitness.
• Customer-focused with proven coaching and motivation skills.

Responsibilities

• Maintain front desk team oversight and staffing within payroll budgets.
• Recruit, interview and hire front desk staff.
• Coach and develop front desk staff in sales and customer service.
• Manage member concerns and drive customer satisfaction.
• Oversee facilities cleanliness and daily club walk-throughs.
• Represent Edge brand and ensure policy adherence.

Skills

Energy

Passion for fitness

Customer focus

Leadership

Team motivation

Job description

Edge Fitness Clubs is seeking a Front Desk Manager to lead the club's front desk team and ensure outstanding member service. You will recruit, train and manage staff, schedule coverage, and partner with leadership to hit monthly goals.

You'll oversee facilities cleanliness, handle member concerns, and uphold Edge standards while promoting a positive, energetic culture and growth opportunities for your team.