Owner Experience Concierge

Seascape-Beach-Resort; Seacliff (CA); On-site; USD 52,000 - 76,000; Full time

Job summary

Seascape Beach Resort seeks an Owner Relations Coordinator to manage on-site day-to-day operations for owner members, coordinating with departments to ensure seamless arrivals and experiences.

The role includes handling reservations, maintenance coordination, recruiting non-rental owners into the program, acting as on-site concierge, maintaining the member contact list, and assisting with HOA-related projects, while maintaining a friendly, professional demeanor.

Qualifications

• Two years of related hotel/HOA experience or training preferred.
• High school diploma or GED required.
• Strong reading comprehension and written/verbal communication skills.

Responsibilities

• Coordinate on-site reservations and ensure accuracy.
• Maintain active owner contact list with member details.
• Act as on-site concierge for owner members and assist with special requests.
• Oversee delivery and setup of owner amenities.
• Assist with HOA projects and related communications.
• Respond to owner requests in a timely, friendly manner.

Skills

Communication skills

Self-motivation

Adaptability

Strong oral and written communication

Outlook

Maestro

Alice software

Education

High school diploma or GED

Two years related hotel/HOA experience (preferred)

Tools

Maestro software

Alice software

Outlook

Internet applications

Job description

Seascape Beach Resort seeks an Owner Relations Coordinator to manage on-site day-to-day operations for owner members, coordinating with departments to ensure seamless arrivals and experiences.

The role includes handling reservations, maintenance coordination, recruiting non-rental owners into the program, acting as on-site concierge, maintaining the member contact list, and assisting with HOA-related projects, while maintaining a friendly, professional demeanor.