Member Experience Concierge II

Life Time Inc.; Creve Coeur (MO); On-site; USD 20,664 - 27,552; Part time

Job summary

A wellness and fitness company in Creve Coeur is seeking a Membership Concierge II to develop relationships with members and provide excellent service. Responsibilities include being the first point of contact, assisting with account maintenance, and addressing member inquiries. Strong customer service skills and a high school diploma are required. Join a diverse team committed to fostering an inclusive environment.

Qualifications

• Minimum of 1 year of customer service experience.
• Passion to serve others.
• Effective communication skills.

Responsibilities

• Operates as first point of contact for members and guests entering resort.
• Creates extraordinary experiences for members and guests.
• Assists members with account maintenance and transactions.
• Engages in problem solving for member questions and concerns.

Skills

Customer service

Communication skills

Problem solving

Relationship building

Education

High School graduate or equivalent

Bachelor’s Degree in Hospitality

Job description

A wellness and fitness company in Creve Coeur is seeking a Membership Concierge II to develop relationships with members and provide excellent service. Responsibilities include being the first point of contact, assisting with account maintenance, and addressing member inquiries. Strong customer service skills and a high school diploma are required. Join a diverse team committed to fostering an inclusive environment.