Member Experience Concierge (Wellness & Hospitality)

Life Time Inc.; Florham Park (NJ); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading wellness company is seeking a Membership Concierge in Florham Park, NJ. This role requires a professional with a strong hospitality mindset to engage with members and guests, create exceptional experiences, and assist with account maintenance and customer service inquiries. Ideal candidates will possess strong communication skills and have a passion for health and wellness. Join us to help members lead healthier lives in a vibrant community atmosphere.

Qualifications

• Experience in customer service or hospitality preferred.
• Strong communication skills required.
• Ability to engage with members and guests effectively.

Responsibilities

• Serve as the first point of contact for members and guests.
• Build relationships and create extraordinary experiences.
• Facilitate incoming phone calls and assist with account maintenance.

Skills

Hospitality mindset

Customer service

Problem solving

Job description

A leading wellness company is seeking a Membership Concierge in Florham Park, NJ. This role requires a professional with a strong hospitality mindset to engage with members and guests, create exceptional experiences, and assist with account maintenance and customer service inquiries. Ideal candidates will possess strong communication skills and have a passion for health and wellness. Join us to help members lead healthier lives in a vibrant community atmosphere.