Member Experience Concierge — Front Desk with Growth & Commission

The Edge Fitness Clubs LLC; Bristol (CT); On-site; USD 33,000 - 55,000; Full time

Job summary

The Edge Fitness Clubs LLC is looking for a customer-facing team member to enhance member experiences at our Bristol gym. You will greet members warmly, guide them through the shift, and ensure quick, professional service that drives lasting, positive connections focused on Changing Lives.

Join a team that values growth opportunities and a supportive onboarding process designed to help you advance within the club. This on-site role emphasizes member satisfaction and community impact.

Responsibilities

• Welcome and nurture the member experience with friendliness at the core of every member interaction.
• Greet our members in a friendly, engaging and energetic way from the start to finish of your shift.
• Serve our members quickly and professionally to create positive, trustworthy relationships focused on Changing Lives.
• Help our members with membership questions and concerns with compassion and commitment to promote a Raving Fan member experience!
• Team up with our Facilities Department to keep our club looking and operating Grand Opening Ready.

Job description

The Edge Fitness Clubs LLC is looking for a customer-facing team member to enhance member experiences at our Bristol gym. You will greet members warmly, guide them through the shift, and ensure quick, professional service that drives lasting, positive connections focused on Changing Lives.

Join a team that values growth opportunities and a supportive onboarding process designed to help you advance within the club. This on-site role emphasizes member satisfaction and community impact.