Member Experience Associate - Gym Front Desk & Growth

The Edge Fitness Clubs LLC; Orange (CT); On-site; USD 50,000 - 61,000; Full time

Job summary

The Edge Fitness Clubs LLC in Orange, CT is seeking a member experience representative who greets, welcomes and supports members from start to finish of their shift. You’ll help members with questions, promote a positive energy, and ensure a welcoming environment that drives satisfaction.

Join a team focused on service excellence and on-going career growth, with clear opportunities to advance as you contribute to Changing Lives and deliver an outstanding gym experience.

Responsibilities

• Welcome and nurture the member experience with friendliness at the core of every member interaction.
• Greet our members in a friendly, engaging and energetic way from the start to finish of your shift.
• Serve our members quickly and professionally to create positive, trustworthy relationships focused on Changing Lives.
• Help our members with membership questions and concerns with compassion and commitment to promote a Raving Fan member experience!
• Team up with our Facilities Department to keep our club looking and operating Grand Opening Ready.

Job description

The Edge Fitness Clubs LLC in Orange, CT is seeking a member experience representative who greets, welcomes and supports members from start to finish of their shift. You’ll help members with questions, promote a positive energy, and ensure a welcoming environment that drives satisfaction.

Join a team focused on service excellence and on-going career growth, with clear opportunities to advance as you contribute to Changing Lives and deliver an outstanding gym experience.