Member Experience Specialist

The Edge Fitness Clubs LLC; Manchester (CT); On-site; USD 33,000 - 55,000; Full time

Job summary

The Edge Fitness Clubs LLC is hiring in the United States (Connecticut) to join a dynamic team focused on delivering an outstanding member experience.

Earn up to $55,000 annually with hourly pay plus commission, and enjoy clear opportunities for career growth for those ready to level up. Join a team-first culture committed to respectful and transparent accountability while helping members achieve their fitness goals.

Qualifications

• Strong focus on delivering friendly member experiences.
• Excellent communication and interpersonal skills.
• Ability to work with a team to keep the club running smoothly.

Responsibilities

• Welcome and nurture the member experience with friendliness at the core of every member interaction.
• Greet our members in a friendly, engaging and energetic way from the start to finish of your shift.
• Serve our members quickly and professionally to create positive, trustworthy relationships focused on Changing Lives.
• Help our members with membership questions and concerns with compassion and commitment to promote a Raving Fan member experience!
• Team up with our Facilities Department to keep our club looking and operating Grand Opening Ready.

Skills

Customer service

Communication

Interpersonal skills

Teamwork

Job description

The Edge Fitness Clubs LLC is hiring in the United States (Connecticut) to join a dynamic team focused on delivering an outstanding member experience.

Earn up to $55,000 annually with hourly pay plus commission, and enjoy clear opportunities for career growth for those ready to level up. Join a team-first culture committed to respectful and transparent accountability while helping members achieve their fitness goals.