Front Desk & Member Experience Lead (Gym)

The Edge Fitness Clubs LLC; Attleboro (MA); On-site; USD 33,000 - 55,000; Full time

Benefits offered by this job

Free gym membership

Health Benefits (Medical, Dental, Vis

Discounts on Training

Education Reimbursement

Career Advancement

Paid Time Off & Holidays

401K + Life Insurance + LTD + EAP

Job summary

Edge Fitness Clubs LLC in Attleboro, MA is hiring a Member Experience role. Earn up to $55,000 annually with hourly pay plus commission, and join a team dedicated to changing lives through welcoming service and a positive member experience.

You will greet members, answer questions, and support the club experience while collaborating with the team to reach sales targets and deliver a best-in-class fitness journey.

Qualifications

• Competencies: Customer Service Orientation, Product Knowledge Expertise and Results Orientation.
• Bring high energy and a passion for fitness with urgency and a team mindset.
• Coordinate with Front Desk to meet daily and monthly sales targets through fitness programming and club amenities.

Responsibilities

• Welcome and nurture the member experience with friendliness at the core of every member interaction.
• Greet our members in a friendly, engaging and energetic way from the start to finish of your shift.
• Serve our members quickly and professionally to create positive, trustworthy relationships focused on “Changing Lives”.
• Help our members with membership questions and concerns with compassion and commitment to promote a “Raving Fan” member experience!
• Team up with our Facilities Department to keep our club looking and operating “Grand Opening Ready”.

Skills

Customer Service Orientation

Product Knowledge Expertise

Results Orientation

Job description

Edge Fitness Clubs LLC in Attleboro, MA is hiring a Member Experience role. Earn up to $55,000 annually with hourly pay plus commission, and join a team dedicated to changing lives through welcoming service and a positive member experience.

You will greet members, answer questions, and support the club experience while collaborating with the team to reach sales targets and deliver a best-in-class fitness journey.