Member Experience Concierge for Wellness & Memberships

Socket.dev; Westminster (CO); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Two complimentary gym memberships

Discounted personal training sessions

401(k) options

Employee Assistance Program - freeTher

Paid Time Off + benefits + Paid Parity

Career growth into leadership

Job summary

VASA Fitness in Westminster, Colorado is hiring a Member Experience Specialist to greet members, set the tone at the front desk, keep the club clean, and guide members on memberships, upgrades, and personal training options.

You will build personal connections, help members feel valued, and contribute to a welcoming, energetic environment. The role offers competitive hourly pay, uncapped commission potential, and opportunities for career growth within a fitness-focused team.

Qualifications

• Strong communication skills and a professional approach.
• Comfortable multi-tasking and working independently.
• 1+ year of customer service, membership sales preferred.
• Interest in health, wellness, and fitness.
• Ability to pass a background check.
• Bilingual skills or CPR certification are a plus.

Responsibilities

• Greeting members warmly and creating personal connections at the front desk.
• Guide members on memberships, upgrades, and personal training options.
• Keep the club clean and organized to create a welcoming environment.
• Ensure members feel valued, motivated, and excited to return.

Skills

Customer service

Sales

Communication skills

Multi-tasking

Independent work

Bilingual

Job description

VASA Fitness in Westminster, Colorado is hiring a Member Experience Specialist to greet members, set the tone at the front desk, keep the club clean, and guide members on memberships, upgrades, and personal training options.

You will build personal connections, help members feel valued, and contribute to a welcoming, energetic environment. The role offers competitive hourly pay, uncapped commission potential, and opportunities for career growth within a fitness-focused team.