Member Experience Associate: Front Desk & Wellness Sales

VASA Fitness; Colorado Springs (CO); On-site; USD 31,000 - 50,000; Part time

Benefits offered by this job

Two free gym memberships

Discounted personal training sessions

401(k) options

Employee Assistance Program

Job summary

VASA Fitness in Colorado Springs invites you to join as a Member Experience Specialist. You will greet members at the front desk, keep the club clean, and guide guests through memberships, upgrades, and personal training options to help them on their fitness journey.

As the first friendly face, you’ll energize members, provide information, and support an inviting, high-energy club environment that motivates continued engagement and loyalty.

Qualifications

• Strong communication skills and a professional approach.
• Comfortable multi-tasking and working independently.
• 1+ year of customer service, membership sales preferred.
• Interest in health, wellness, and fitness.
• Ability to pass a background check.
• Bilingual skills or CPR certification are a plus.

Responsibilities

• Greeting members warmly and keeping the club clean and organized to make VASA feel like home.
• Guide members on memberships, upgrades, and personal training options.
• Interactions should make members feel valued, motivated, and excited to return, changing lives one visit at a time.

Skills

Communication skills

Multitasking

Customer service

Membership sales

Health interest

Background check

Bilingual

Job description

VASA Fitness in Colorado Springs invites you to join as a Member Experience Specialist. You will greet members at the front desk, keep the club clean, and guide guests through memberships, upgrades, and personal training options to help them on their fitness journey.

As the first friendly face, you’ll energize members, provide information, and support an inviting, high-energy club environment that motivates continued engagement and loyalty.