Member Experience Pro - Front Desk & Wellness Perks

Socket.dev; Villa Park (IL); On-site; USD 32,000 - 75,000; Full time

Benefits offered by this job

Free gym memberships

401(k) options

Employee Assistance Program

Paid time off

Health/Dental/Vision insurance

Paid parental leave

Career growth opportunities

Job summary

VASA Fitness in Villa Park, IL is seeking a Member Experience Specialist to warmly greet members, guide them on memberships and training options, and keep the club clean and inviting. You will drive member engagement through personal connections and exceptional service.

We offer competitive base pay of $15 per hour plus uncapped commission, with examples like two complimentary gym memberships and access to 401(k) options, PTO, and wellness benefits.

Qualifications

• 1+ year of customer service experience
• Interest in health, wellness, and fitness
• Comfortable multi-tasking and working independently
• Ability to pass a background check
• Bilingual skills or CPR certification are a plus

Responsibilities

• Greet members warmly and set a welcoming tone at the front desk
• Guide members on memberships, upgrades, and personal training options
• Keep the club clean and organized to feel like home
• Assist with tours and sales conversations to meet membership goals
• Provide excellent, helpful solutions to member needs

Skills

Customer service

Sales

Communication

Job description

VASA Fitness in Villa Park, IL is seeking a Member Experience Specialist to warmly greet members, guide them on memberships and training options, and keep the club clean and inviting. You will drive member engagement through personal connections and exceptional service.

We offer competitive base pay of $15 per hour plus uncapped commission, with examples like two complimentary gym memberships and access to 401(k) options, PTO, and wellness benefits.