Member Experience Concierge — Flexible Hours

Planet Fitness; Portland (OR); On-site; USD 21,000 - 26,000; Full time

Job summary

Planet Fitness is seeking a Front Desk Associate to greet members and guests, process check-ins, and support membership questions. You’ll help with billing and renewals while keeping the front desk tidy and the club inviting.

Join a welcoming, fast-paced team and promote memberships, personal training, and services, ensuring a positive member experience in a clean, organized environment.

Qualifications

• Previous customer service experience preferred.
• Strong communication and interpersonal skills.
• Basic computer skills and friendly attitude.

Responsibilities

• Greet members and guests in a friendly, professional manner.
• Assist with membership inquiries and services.
• Check-in members, handle transactions, and renewals.
• Keep front desk and surrounding areas tidy and presentable.
• Promote memberships, personal training, and services.
• Work with team to maintain a clean, safe club environment.

Skills

Customer service

Communication

Interpersonal

Computer skills

Team player

Education

High school diploma or equivalent

Job description

Planet Fitness is seeking a Front Desk Associate to greet members and guests, process check-ins, and support membership questions. You’ll help with billing and renewals while keeping the front desk tidy and the club inviting.

Join a welcoming, fast-paced team and promote memberships, personal training, and services, ensuring a positive member experience in a clean, organized environment.