Member Experience Front Desk Associate

Planet Fitness; Kalamazoo (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Same-day pay

Paid time off

Free PF Black Card Membership

Go to any gym and bring a guest for 5

CPR & trainer certifications

Life insurance

Short & Long-Term Disability

Retirement savings with 4% company-mat

Employee Assistance Program

Volunteer opportunities in your local

A fun, judgement-free environment

Some benefits exclusive to full-time

Job summary

Planet Fitness is hiring Front Desk Team Members to welcome members, handle inquiries, and support daily gym operations. This on-site role emphasizes a friendly, professional presence and safety in a fast-paced fitness environment.

Ideal candidates are punctual, reliable, and able to work a flexible schedule that may include evenings and weekends. Training includes CPR and trainer certifications, with opportunities for career growth and a supportive team culture.

Qualifications

• Basic computer skills to access member records, schedules, and payment info.
• Positive, friendly demeanor with members and staff.
• Reliable, punctual, and able to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Greet and assist members at the front desk.
• Answer phones and respond to member inquiries.
• Process member sign-ins, tours, and rate reviews as needed.
• Demonstrate and promote gym equipment and services.
• Maintain clean and safe front desk and lobby areas.

Skills

Basic computer proficiency

Upbeat attitude

Punctuality and reliability

Initiative and strong communication

Education

High School Diploma or Equivalent

Job description

Planet Fitness is hiring Front Desk Team Members to welcome members, handle inquiries, and support daily gym operations. This on-site role emphasizes a friendly, professional presence and safety in a fast-paced fitness environment.

Ideal candidates are punctual, reliable, and able to work a flexible schedule that may include evenings and weekends. Training includes CPR and trainer certifications, with opportunities for career growth and a supportive team culture.