Member Experience Concierge - Evenings & Weekends

Planet Fitness; Fort Myers (FL); On-site; USD 17,000 - 22,000; Part time

Job summary

Planet Fitness in Fort Myers, FL is seeking a Front Desk Associate to be the first point of contact for members and guests, delivering friendly, professional service in a clean, welcoming environment.

You will check in members, answer questions about memberships, assist with services, and promote sign-ups for memberships and other services while coordinating with the team to ensure smooth daily operations.

Qualifications

• High school diploma or equivalent.
• Strong customer service experience preferred.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet members and guests in a friendly, professional manner.
• Assist members with membership questions and services.
• Check-in members, handle transactions, and renewals.
• Maintain a clean, organized front desk area.
• Keep locker rooms and restrooms presentable.
• Promote memberships and services to drive sign-ups.
• Collaborate with team to meet club goals.

Skills

Customer service

Communication

Basic computer skills

Teamwork

Multitasking

Flexibility

Education

High school diploma or equivalent

Job description

Planet Fitness in Fort Myers, FL is seeking a Front Desk Associate to be the first point of contact for members and guests, delivering friendly, professional service in a clean, welcoming environment.

You will check in members, answer questions about memberships, assist with services, and promote sign-ups for memberships and other services while coordinating with the team to ensure smooth daily operations.