Member Experience Concierge & Engagement Specialist

Packers Corporation; Green Bay (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

A local sports organization based in Green Bay is looking for a Concierge Services Representative to manage day-to-day operations. This role includes assisting with membership sales, providing excellent customer service, and ensuring a well-organized environment. Candidates should have a high school degree and relevant experience, including CPR certification. The position requires strong communication and multi-tasking abilities as well as proficiency in Microsoft Office applications. Join an enthusiastic team committed to member satisfaction and engagement.

Qualifications

• 1+ years of experience in customer service, event coordination, and sales.
• CPR/AED certification required.
• Ability to collect and analyze data to make accurate decisions.

Responsibilities

• Work the front desk to ensure a welcoming experience for members.
• Assist in handling membership sales processes.
• Ensure safety and security of the club by checking in members.

Skills

Customer service skills

Multi-tasking ability

Conflict resolution skills

Promotional skills

Education

High School degree or above

Tools

Microsoft Excel

Microsoft Word

Job description

A local sports organization based in Green Bay is looking for a Concierge Services Representative to manage day-to-day operations. This role includes assisting with membership sales, providing excellent customer service, and ensuring a well-organized environment. Candidates should have a high school degree and relevant experience, including CPR certification. The position requires strong communication and multi-tasking abilities as well as proficiency in Microsoft Office applications. Join an enthusiastic team committed to member satisfaction and engagement.