Member Experience Concierge & Communications Lead

Shooting Star Jh Llc; Teton Village (WY); On-site; USD 52,000 - 72,000; Full time

Job summary

Shooting Star Jh Llc seeks a full-time Concierge and Communications Coordinator to support the Communications and Concierge Department. The role blends administration, website management, Member engagement, and reservations to uphold exceptional service.

Responsibilities include welcoming Members, updating databases, managing communications, coordinating events and dining, and ensuring Club materials meet standards. Strong organizational and hospitality skills are essential.

Qualifications

• Bachelor’s degree or equivalent experience in communications, hospitality, or business administration.
• Excellent written and verbal communication skills.
• Strong organizational and multitasking abilities.
• Proven professionalism in luxury hospitality settings.
• Proficiency with MS Office, design tools, and website software.

Responsibilities

• Answer phones, emails, and greet Club guests.
• Maintain and secure Member information.
• Update Member databases and contact lists.
• Oversee the Club signage and signage quality across facilities.
• Manage the Club Calendar and Communications team calendars.

Skills

Organizational skills

Communication

Multitasking

Attention to detail

Teamwork

Customer service

Education

Bachelor’s degree in communications, Hospitality Management, Business Administration, or related field

Tools

MS Office

Adobe InDesign

Adobe Photoshop

Clubessential Website Software

OpenTable

Canva

Website management

Job description

Shooting Star Jh Llc seeks a full-time Concierge and Communications Coordinator to support the Communications and Concierge Department. The role blends administration, website management, Member engagement, and reservations to uphold exceptional service.

Responsibilities include welcoming Members, updating databases, managing communications, coordinating events and dining, and ensuring Club materials meet standards. Strong organizational and hospitality skills are essential.