Member Experience Concierge - Bethesda Wellness Club

The St. James Performance Club; Bethesda (MD); Vor Ort; USD 22.000 - 28.000; Teilzeit

Zusammenfassung

The St. James Performance Club in Bethesda, MD is seeking a part-time Concierge to deliver an elevated hospitality experience for members and guests. You will manage feedback, take messages, and assist with mail and deliveries while maintaining a welcoming, well-organized lobby area.

Ideal candidates have strong hospitality and customer service skills, are reliable and computer literate, and can work opening or evening shifts, including weekends. Vaccination status may be required.

Qualifikationen

• Excellent hospitality and customer service skills.
• Reliable, professional and computer literate.
• Strong written and oral communication skills.
• Willing to work opening, evening shifts and weekends.

Aufgaben

• Provide the highest level of customer service to members, guests, and team members.
• Greet members and guests professionally.
• Direct member feedback to appropriate St. James manager and follow up.
• Update member accounts and manage mail/deliveries.
• Maintain an orderly lobby and entrance area.

Kenntnisse

Hospitality

Customer service

Communication

Phone etiquette

Tools

Computer literacy

Jobbeschreibung

The St. James Performance Club in Bethesda, MD is seeking a part-time Concierge to deliver an elevated hospitality experience for members and guests. You will manage feedback, take messages, and assist with mail and deliveries while maintaining a welcoming, well-organized lobby area.

Ideal candidates have strong hospitality and customer service skills, are reliable and computer literate, and can work opening or evening shifts, including weekends. Vaccination status may be required.