Member Experience Concierge

Default Brand; Montgomery (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Default Brand is seeking a friendly lobby greeter to welcome members, answer questions, and support branch operations. You will maintain a welcoming lobby, assist with inquiries, and help process requests while reflecting MAX brand standards.

Join a team focused on member satisfaction, cross-selling relevant services, and prompt, professional service in a fast-paced credit union environment.

Responsibilities

• Greets members in the lobby with poise, friendliness and enthusiasm.
• Recall members' names and preferences to provide personalized service.
• Maintain the MyMAX Perks area in a clean, stocked, welcoming state.

Job description

Default Brand is seeking a friendly lobby greeter to welcome members, answer questions, and support branch operations. You will maintain a welcoming lobby, assist with inquiries, and help process requests while reflecting MAX brand standards.

Join a team focused on member satisfaction, cross-selling relevant services, and prompt, professional service in a fast-paced credit union environment.