Member Experience Concierge

vasafitnessexternalcareers; Spanish Fork (UT); On-site; USD 32,000 - 75,000; Full time

Benefits offered by this job

Two gym memberships (for you and a 1-1

401(k) options

Free Employee Assistance Program (EAP)

Paid Time Off (PTO)

Paid Parental Leave

Career growth opportunities

Discounted personal training

Job summary

VASA Fitness is hiring a Member Experience Specialist in Spanish Fork, Utah. You will be the first friendly face, greeting members, guiding memberships and training options, and keeping the club welcoming and clean.

You’ll drive member engagement through conversations, tours, and personalized service. This role emphasizes strong communication, independent multitasking, and a sales mindset with potential for commission-based earnings and growth into leadership positions as part of a

Qualifications

• Strong communication skills and a professional approach.
• Ability to multi-task and work independently.
• 1+ year of customer service, membership sales preferred.
• Interest in health, wellness, and fitness.
• Must pass a background check.
• Bilingual skills or CPR certification are a plus.

Responsibilities

• Greet guests and members to create a welcoming atmosphere.
• Guide members on memberships, upgrades, and personal training options.
• Keep the club clean and organized to feel like home.
• Contribute to member engagement and successful tours and sales.

Skills

Communication

Professionalism

Multi-tasking

Customer service

Health interest

Background check

Bilingual/ CPR a plus

Job description

VASA Fitness is hiring a Member Experience Specialist in Spanish Fork, Utah. You will be the first friendly face, greeting members, guiding memberships and training options, and keeping the club welcoming and clean.

You’ll drive member engagement through conversations, tours, and personalized service. This role emphasizes strong communication, independent multitasking, and a sales mindset with potential for commission-based earnings and growth into leadership positions as part of a