Member Experience & Community Manager

Roam; Peachtree Corners (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

Roam Peachtree Corners is seeking a Community Manager to deliver hospitality and support for members and guests in a fast-paced, service-driven workspace. Lead front desk operations, manage member onboarding, coordinate meetings, and drive membership and office sales with a consultative approach, while building lasting relationships and contributing to revenue growth.

This role emphasizes organization, empathy, and a proactive, 'everybody sells' mindset within Roam's vibrant Atlanta area

Qualifications

• Excellent communication and active listening during member onboarding.
• Strong relationship-building with members, guests and teams.
• Sales-oriented mindset to support revenue growth across offerings.
• Proven time management skills in a fast-paced front desk environment.
• Ability to coordinate teams and events to deliver seamless experiences.

Responsibilities

• Lead front desk operations to provide a remarkable hospitality experience for all who enter our workplace.
• Focus on Sales & Retention for Memberships & Offices by following Roam’s CRM process.
• Foster relationships with stakeholders, members, and guests to grow community engagement.
• Reinforce the Roam brand through consistency in service and presentation.
• Act as onsite meeting coordinator, liaising with guests and supporting meeting logistics.

Skills

Excellent communication

Relationship building

Sales mindset

Time management

Team coordination

Tools

CRM software

Job description

Roam Peachtree Corners is seeking a Community Manager to deliver hospitality and support for members and guests in a fast-paced, service-driven workspace. Lead front desk operations, manage member onboarding, coordinate meetings, and drive membership and office sales with a consultative approach, while building lasting relationships and contributing to revenue growth.

This role emphasizes organization, empathy, and a proactive, 'everybody sells' mindset within Roam's vibrant Atlanta area