Member Experience & Communications Coordinator

Troon Golf, LLC; Reno (NV); Hybrid; USD 19,000 - 28,000; Part time

Benefits offered by this job

Healthcare benefits

401(k) with employer match

Employee meals

Job summary

Hidden Valley Country Club in Reno, NV seeks a Part-Time Member Services & Communication Coordinator. You will be the welcoming front-desk contact, coordinating member communications and event information to keep members informed.

You will work with club leadership to prepare newsletters, emails, and promotions, maintaining calendars and postings, while providing friendly, service-oriented support across departments.

Qualifications

• High school diploma or equivalent required; associate’s degree preferred.
• 1–2 years in customer service, hospitality, or communications preferred.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office; Canva and CMS/tools preferred.

Responsibilities

• Serve as front-desk point of contact, greet members and guests.
• Route inquiries to the right department with follow-up.
• Coordinate member communications with dept heads and management.
• Prepare and distribute newsletters, emails, and event promos.
• Maintain club calendars, hours, menus, and postings.
• Support event registrations and general admin tasks.

Skills

Communication

Organization

Multitasking

Customer service

Teamwork

MS Office

Canva

CMS platforms

Email marketing

Club software

Education

High school diploma or equivalent

Associate degree preferred

Tools

Microsoft Office

Canva

CMS platforms

Email marketing tools

Club-management software

Job description

Hidden Valley Country Club in Reno, NV seeks a Part-Time Member Services & Communication Coordinator. You will be the welcoming front-desk contact, coordinating member communications and event information to keep members informed.

You will work with club leadership to prepare newsletters, emails, and promotions, maintaining calendars and postings, while providing friendly, service-oriented support across departments.