Golf Club Guest Experience Associate

Troon Golf, LLC; Reno (NV); Hybrid; USD 19,000 - 25,000; Part time

Job summary

Hidden Valley Country Club in Reno, NV is seeking hospitality-minded Guest Service Attendants who take pride in hard work and teamwork, delivering an exceptional member experience.

Role involves greeting members by name, providing proactive service across golf operations, assisting with bags and carts, and maintaining clean, professional areas. Flexibility for weekends/holidays and ability to lift 50 lbs are required.

Qualifications

• Hospitality-minded and service-oriented.
• Flexibility to work weekends and holidays.
• Ability to lift 50 pounds minimum.
• Ability to stand, walk, and work outdoors.
• Strong communication and a positive attitude.

Responsibilities

• Greet members and guests warmly, using names when possible.
• Provide attentive, proactive service throughout the golf operation (bag drop, cart staging, range support, course interaction).
• Assist with loading, unloading, cleaning, and staging golf bags and carts.
• Support daily golf operations to ensure smooth pace of play and a positive on-course experience.
• Maintain clean, organized, and professional service areas.
• Communicate clearly with the Golf Professional staff and team members.
• Anticipate member needs and respond promptly with a solutions-oriented attitude.
• Uphold HVCC service standards and safety practices.

Skills

Guest service

Hospitality

Communication

Teamwork

Punctuality

Job description

Hidden Valley Country Club in Reno, NV is seeking hospitality-minded Guest Service Attendants who take pride in hard work and teamwork, delivering an exceptional member experience.

Role involves greeting members by name, providing proactive service across golf operations, assisting with bags and carts, and maintaining clean, professional areas. Flexibility for weekends/holidays and ability to lift 50 lbs are required.