Golf Course Guest Services Associate

Troon; Reno (NV); On-site; USD 21,000 - 30,000; Full time

Job summary

Hidden Valley Country Club in Reno, NV is seeking Guest Service Attendants who value hospitality and teamwork. The role focuses on greeting members, supporting daily golf operations, and delivering a polished, welcoming experience.

Ideal candidates are outdoor-oriented, able to lift 50 pounds, and comfortable working weekends and holidays. This on-site position offers a dynamic, member-focused environment where service and reliability are prized.

Qualifications

• Hospitality-driven and genuinely enjoys serving others.
• Strong work ethic with a team-first mindset.
• Comfortable engaging with members and guests in a professional, friendly manner.
• Willingness to learn the rules and traditions of golf.
• Reliable, punctual and detail oriented.
• Takes pride in creating positive experiences rather than just completing tasks.

Responsibilities

• Greet members and guests warmly, using names whenever possible.
• Provide attentive, proactive service throughout the golf operation (bag drop, cart staging, range support, and course interaction as applicable).
• Assist with loading, unloading, cleaning, and staging golf bags and carts.
• Support daily golf operations to ensure smooth pace of play and a positive on-course experience.
• Maintain clean, organized, and professional service areas.
• Communicate clearly with the Golf Professional staff and fellow team members.
• Anticipate member needs and respond promptly with a helpful, solutions-oriented attitude.
• Uphold HVCC service standards, safety practices, and appearance guidelines.

Skills

Hospitality mindset

Teamwork

Customer service

Professional demeanor

Reliability

Job description

Hidden Valley Country Club in Reno, NV is seeking Guest Service Attendants who value hospitality and teamwork. The role focuses on greeting members, supporting daily golf operations, and delivering a polished, welcoming experience.

Ideal candidates are outdoor-oriented, able to lift 50 pounds, and comfortable working weekends and holidays. This on-site position offers a dynamic, member-focused environment where service and reliability are prized.